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Documents & document management · Use Klytic Docs
There are two setups. If each company must be isolated to the point that no shared administrator can see the other, you need one Klytic Docs instance per company. If there is trust across the group, a single instance is enough, with one group and team folders per company.
Updated October 20266 minHow-to Klytic Docs
Before folders and groups, ask this question: is one and the same person allowed to administer the documents of every company?
An instance administrator creates accounts, groups and team folders. They can therefore, technically, grant themselves access to any folder. In a shared instance, the separation between companies depends on the settings they configure, not on a barrier they cannot cross.
This is strong isolation. Klytic Docs always runs on a dedicated instance: whatever the hosting mode, your files never sit alongside those of any other customer. The same principle applies between the companies of a group that want this barrier.
Between two instances, exchanges go through sharing links, as with an external partner: Sharing links, partners and uploads. Hosting choices are detailed on the Hosting and sovereignty page.
A single instance is suitable when people trust each other and some folders are common to the group. Separation relies on groups and team folders:
Details of rights by group and by folder are in Controlling who sees which documents.
| Criterion | One instance per company | One shared instance |
|---|---|---|
| Shared administrator | No, unless explicitly chosen | Yes |
| Encryption key | One per company | One for the instance |
| Group-wide folders | Through sharing links | Team folders open to several groups |
| Person in two companies | One account in each instance | One account, two groups |
| Sale of a company | The instance goes with it | Folder extraction to organize |
In a shared instance, they belong to both groups. They therefore see both scopes, each with its own rights. That is the expected behavior.
The risk is that they become the bridge: by moving or resharing a document from company A to company B. Three settings limit this:
If this risk is not acceptable, it is a sign that the two companies belong in setup 1. The person then has an account in each instance, and each account sees only its own company.
A holding company owns a trading company and a consulting firm bound by a duty of confidentiality to its clients. The holding company and the trading company share an instance: one group per company, separate team folders, a shared “Group – procedures” folder. The consulting firm has its own instance, with its own administrator. The CFO, who works for all three, has an account in each instance.
The hosting mode can change, for example from the Klytic cloud to a dedicated instance. Splitting a shared instance in two, or merging two, is a project to prepare with Klytic: inventory of folders, accounts and links, then migration. It is better to settle the question of the shared administrator from the start.
Yes, if a shared administrator is acceptable. The settings are in Controlling who sees which documents.
By restricting internal sharing to members of their groups, and by setting up external links: Sharing links, partners and uploads.
With one instance per company, yes, subject to service availability. See Hosting and sovereignty.
Yes, it is covered in Shared mailboxes, aliases and multiple entities.
Tell us about your companies and their constraints: we will propose the right setup and a quote.
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